OZCARE Emergency Accommodation

They offer client driver programs, life skills, sources and support to other community services and varied individual support plans with support workers. Also provides emergency accommodation in two areas:
  • Family Accommodation (open 9:00 am - 9:00 pm) - for primary caregivers and their children
  • Single Men's Hostel (open 6:00 am - 10:00 pm)
    Shared accommodation (two to a room), 3 meals a day provided
    Program based aimed at breaking the cycle of homelessness
    Contact: 1800 692 273
    Homeless Men's Hostel - 206 James Street
  • Referral: Self Referral - Must provide up to date income statement and ID. Assessment process in place: phone for an appointment
    Opening Hours: Monday to Friday 8:30 am to 4:30 pm, or 9:00 am - 9:00 pm (for accommodation intake)
    Contact: 07 4639 7880
    Address: 206 James Street, Toowoomba, QLD 4350
    Website: www.ozcare.org.au

    Toowoomba Supported Accommodation

    They offer accommodation services, including crisis, independent living, long term, assisted care, emergency, short term or permanent and respite services. Also provided include meals, phone, Foxtel, wifi, washing machine, onsite management medication assistance, tea and coffee making facilities. There are two housing facitilities. One in Toowoomba and one in Crows Nest. All enquiries must be done through the Toowoomba office.
    Address: 110 Mary Street, Toowoomba, QLD 4350
    Contact: 07 4638 1939
    Website: www.actscare.com.au/supported-housing

    Bracker House

    They offer level 3 supported accommodation in Toowoomba to assist people with disabilities who are unable to live with their families or are required to live in independent accommodation.
    Address: 3 Bracker Street, Toowoomba, QLD 4350
    Contact: 07 4638 7641 or 0477 012 082
    Website: http://www.brackerhouse.com.au

    Gateway House

    Accommodation for up to 5 people in crisis for short term periods for homeless young people. They have live in supervisors, meals and basics material needs, emotional support and follow up and assistance to find independent or supported accommodation.
    Address: 26 Stephen Street, Toowoomba, QLD 4350
    Contact: 07 4639 2740
    Website: http://www.unitedsynergies.com.au

    Daisy House (Help a Friend)

    HAF (Help a Friend) is a 22 room residential accommodation and a fully credited Level 1 facility. They provide crisis, as well as short and long term accommodation. They provide a safe, stable and clean environment and their staff believes they can help promote the personal growth of residents. They like to think of their residential class accommodation as 'home', and they do have house rules.
    Address: 80 Anzac Ave, Toowoomba (Newtown), QLD 4350
    Contact: 07 4659 9124 or 0409 892 094 (Alternate Number)
    Website: www.hafc.org.au

    Red Cross

    The red cross has programs available to assist people who are currently homeless to find safe and suitable accommodation through case workers. They offer early intervention to becoming homeless (must be before an eviction is declared) and helping to maintain housing and avoid homelessness by negotiating with landlords, finding suitable accommodation and helping people getting back on track with tenancy and rent payments. They also offer meal and support for people on low incomes or who are experiencing housing problems. Please visit the website below for more information.
    Contact: 07 4614 1600 (Ask to speak to Intake Officer - Homestay Program)
    Website: www.redcross.org.au/homelessness.aspx

    Yellow Bridge / The Haven

    Address: 29 Station St, Toowoomba, Qld, 4350
    Contact: 07 4639 3821
    Website: https://yellowbridgeqld.com.au/

    Missions Australia - Going to Places Program

    Housing and tenancy support services for 16 - 25 year old persons at risk of or currently in a state of homelessness. This service is mobile (ie, they can come to you or a specified location within the Toowoomba catchment area if you meet certain eligibility requirements), and can assist in terms of Centrelink support, everyday living skills, support with documentation and referral. May receive housing stock in the future. Commenced in Toowoomba as at December 2017.
    Address: Suite 2, 1-3 Annand St, Toowoomba, Qld, 4350
    Contact: 07 4614 6215 or 0490 078 910 (Ask for Adam or Nat)

    Tenancy Services

    Residential Tenancies Authority (RTA) - State-wide Service.
    The Residential Tenancies Authority is a state government statutory body that makes a positive difference to Queensland's residential rental sector. The RTA provides tenancy information, bond management, dispute resolution, investigation, policy and education services.
    Opening Hours: Monday to Friday, 8:30 am - 5:00 pm
    Phone: 1300 366 311
    Website: www.rta.qld.gov.au

    Tenants' Union of Queensland - State-wide Service
    Tenants Queensland (formerly Tenants Union of Queensland) is a specialist statewide community legal service for tenancy law matters and provides a free tenancy law advice service for residential tenants.
    Phone: 1300 744 263
    Website: www.tuq.org.au

    Ipswich Regional Advocacy Service Inc. (IRASI) - Ipswich Service
    IRASI offers support to community members that are experiencing difficulties relating to a disability or a mental health concern. While we do not provide legal advice, we do offer assistance in communicating with relevant parties and provide support to navigate the processes involved with appearing in court, if needed.
    Address: 40 South St, Ipswich, QLD, 4305
    Phone: (07) 3281 5409

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