Family Support


CatholicCare Social Services (previously known as Centacare)

Offers a range of family and relationship services including:
  • Psychology and counselling services
  • Safer Families Support Services
  • Community Justice Group
  • Family Relationships Centre; Offers a number of education based parenting programs including:
  •            - Building Connections
               - Keeping Kids in Mind
               - Tuning Into Kids
               - Post Separation Cooperative Parenting Program
               - How to Raise Resilient Children
  • Refugee and Migrant Support (TRAMS)

  • Referral: Self Referral
    Opening Hours: Monday to Friday from 8:30 am to 5:00 pm (Friday to 4:30 pm)
    Contact: 1300 477 433
    Address: 502 Ruthven Street, Toowoomba QLD 4350 Website: www.toowoomba.centacare.org.au

    Lifeline

    Provides a number of personal and family support programs including:
  • Family Support
  • Relationship Issues
  • Indigenous Services
  • Emergency Relief
  • Youth Services
  • Mental Health
  • Financial Issues

  • Referral: Self Referral - Please phone for an appointment; some programs may require an agency referral
    Opening Hours: Monday to Friday 9:00 am - 5:00 pm
    Contact: 1300 991 443
    Address: 33 Russell Street, Toowoomba QLD 4350
    Website: www.lifelinedarlingdowns.org.au
    Email:

    Toowoomba North Child Safety Service Centre

    Referral: Self Referral by phone or drop into the centre
    Phone Contact: 1300 683 390 (First step for Intake)
    Fax Contact: 1800 177 135 (Emergency After Hours)
    Address: Level 1, 128 Margaret Street, Toowoomba, QLD 4350

    Toowoomba South Child Safety Service Centre

    Referral: Self Referral by phone or drop into the centre
    Phone Contact: 1300 683 390 (First step for Intake) OR 1800 177 135 (Emergency After Hours)
    Fax Contact: 07 4687 2988
    Address: Level 1, 128 Margaret Street, Toowoomba, QLD 4350
    Head Office Address: 18 Bonfield St, Chermside, 07 3513 3700

    Red Cross - Toowoomba Homeless Homestay Program

    Red Cross works with the most vulnerable people and communities in Australia internationally in seven priority areas.
    They offer emergency services, international program, Aboriginal and Torres Strait people social inclusion, protecting
    people from war, migration support and development of stronger communities.
    Phone Contact: 07 4614 1600
    Fax Contact: 03 9348 2513 (National Office)
    Address: 371 Taylor Street, Wilsonton, QLD 4350

    Toowoomba Youth Service

    They provide support services for young people and parents. Emergency relief is available for young peopled age 13 - 17 years.
    They also offer Life skills support, advocacy and meditation, case management, advice and referral to services, support and advice relating to court appearances, community education, contact with families, assistance with food and limited financial help
    Phone Contact: 4639 1333
    Fax Contact: 4639 2291
    Address: 201 Hume St, Toowoomba, QLD 4350
    Opening Hours: Monday - Friday, 9:00 am - 5:00 pm
    Website: www.toowoombayouthservice.org Email:

    Relationships Australia

    Offers Victim Counselling and Support Services, Relationship Counselling, Individual Counselling, Stopping Family Violence for Men, and Family Dispute Resolution
    Referral: Self Referral by phone
    Opening Hours: Monday, Wednesday, Thursday and Friday from 8.30am to 5.00pm and Tuesdays from 11.00am to 7.00pm
    Contact: 1300 364 277
    Address: 477 Ruthven Street, QLD 4350
    Website: www.relationships.org.au

    1800RESPECT

    24 hour phone service providing confidential information, counselling and support for those impacted by sexual assault, domestic or family violence and abuse.
    Referral: Self Referral by phone
    Contact: 1800RESPECT (1800 737 732), NRS: 1800 555 677, Interpreter: 13 14 50
    Website: www.1800respect.org.au

    TRUE (Relationships and Reproductive Health) - Formerly known as Family Planning Queensland

    They offer sexuality and relationships education for students, education and support on family planning and family and disability support
    Now seeing under 25's. No cost when seeing a nurse, however, there may be a cost when seeing a doctor. No cost if clients have a Health Care Card.
    Referral: Self Referral - Please phone for bookings and costs
    Opening Hours: Monday to Fridday 8:30 am - 5:00 pm
    Contact: 07 4632 8166
    Address: 661 Ruthven Street, Toowoomba, QLD 4350
    Website: www.true.org.au
    Email:

    Uniting Care Community

    Offers the Referral for Active Intervention (RAI) Service which is a family support service for families and expectant mothers and helps deal with issues such as parenting, budgeting, and communication
    Referral: Self Referral - No appointment needed
    Opening Hours: Monday to Friday from 9.00am to 5.00pm
    Contact: 07 4633 9214
    Address: Suite 12/610 Ruthven Street, Toowoomba, Q 4350
    Website: www.uccommunity.org.au
    Email:

    Mercy Community Services - Connected Families Program

    This program works in partnership with families who are experiencing challenges that have brought them to the attention of Child Safety Services. Support provided include individual and family support, foster care, residential and transition service care, multicultural and community support and family and child connect services.
    Referral: No referral needed.
    Opening Hours: Monday to Friday from 8.30am to 5.00pm
    Contact: 07 4617 7600
    Address: 104 South Street Toowoomba, Q 4350
    Website: www.mercycs.org.au

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