Family Support

CatholicCare Social Services (previously known as Centacare)

Offers a range of family and relationship services including:
  • Psychology and counselling services
  • Safer Families Support Services
  • Community Justice Group
  • Family Relationships Centre; Offers a number of education based parenting programs including:
  •            - Building Connections
               - Keeping Kids in Mind
               - Tuning Into Kids
               - Post Separation Cooperative Parenting Program
               - How to Raise Resilient Children
  • Refugee and Migrant Support (TRAMS)

  • Referral: Self Referral
    Opening Hours: Monday to Friday from 8:30 am to 5:00 pm (Friday to 4:30 pm)
    Contact: 1300 477 433
    Address: 502 Ruthven Street, Toowoomba QLD 4350


    Provides a number of personal and family support programs including:
  • Family Support
  • Relationship Issues
  • Indigenous Services
  • Emergency Relief
  • Youth Services
  • Mental Health
  • Financial Issues

  • Referral: Self Referral - Please phone for an appointment; some programs may require an agency referral
    Opening Hours: Monday to Friday 9:00 am - 5:00 pm
    Contact: 1300 991 443
    Address: 33 Russell Street, Toowoomba QLD 4350

    Toowoomba Child Safety Service Centre

    Referral: Self Referral by phone or drop into the centre
    Opening Hours: Monday to Friday, 9:00 am - 5:00 pm Phone Contact: 4616 1800 or 1800 177 135 (Emergency After Hours)
    Address: Level 1, 128 Margaret Street, Toowoomba, QLD 4350

    Red Cross - Toowoomba Homeless Homestay Program

    Red Cross works with the most vulnerable people and communities in Australia internationally in seven priority areas.
    They offer emergency services, international program, Aboriginal and Torres Strait people social inclusion, protecting
    people from war, migration support and development of stronger communities.
    Phone Contact: 07 4614 1600
    Fax Contact: 03 9348 2513 (National Office)
    Address: 371 Taylor Street, Wilsonton, QLD 4350

    United Synergies Toowoomba

    They provide support services for young people and parents. Emergency relief is available for young peopled age 14 - 17 years.
    They also offer Life skills support, advocacy and meditation, case management, advice and referral to services, support and advice relating to court appearances, community education, contact with families, assistance with food and limited financial help
    Phone Contact: 4639 1333
    Address: 201 Hume St, Toowoomba, QLD 4350
    Opening Hours: Monday - Friday, 9:00 am - 5:00 pm

    Relationships Australia

    Offers Victim Counselling and Support Services, Relationship Counselling, Individual Counselling, Stopping Family Violence for Men, and Family Dispute Resolution
    Referral: Self Referral by phone
    Contact: 1300 364 277
    Address: 477 Ruthven Street, QLD 4350
    Opening Hours: Monday - Friday, 9:00 am - 5:00 pm Website:


    24 hour phone service providing confidential information, counselling and support for those impacted by sexual assault, domestic or family violence and abuse.
    Referral: Self Referral by phone
    Contact: 1800RESPECT (1800 737 732), NRS: 1800 555 677, Interpreter: 13 14 50

    TRUE Relationships and Reproductive Health

    Offer expert clinical services for contraception, pregnancy, menopause and sexual health. True educators deliver courses on reproductive and sexual health and respectful relationships, aimed at students, teachers, early childcare workers, youth and social workers, allied health professionals and support workers in the disability sector.
    An under 25s program provides a range of clinical services, at no cost to those eligible. This includes contraception advice, cervical screening test, sexual health checks and tests for sexually-transmitted infections.
    Please phone for bookings and costs
    Opening Hours: Monday to Friday 8:30 am - 5:00 pm
    Contact: 07 4632 8166
    Address: 661 Ruthven Street, Toowoomba, QLD 4350

    Uniting Care Community

    Offers the Referral for Active Intervention (RAI) Service which is a family support service for families and expectant mothers and helps deal with issues such as parenting, budgeting, and communication
    Referral: Self Referral - No appointment needed
    Opening Hours: Monday to Friday from 9.00am to 5.00pm
    Contact: 07 4688 3915
    Address: Suite 12/610 Ruthven Street, Toowoomba, Q 4350

    Mercy Community Services - Connected Families Program

    This program works in partnership with families who are experiencing challenges that have brought them to the attention of Child Safety Services. Support provided include individual and family support, foster care, residential and transition service care, multicultural and community support and family and child connect services.
    Referral: No referral needed.
    Opening Hours: Monday to Friday from 9.00am to 5.00pm
    Contact: 07 4617 7600
    Address: 104 South Street Toowoomba, Q 4350

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