Special Message concerning Recent Telecommunications Issues at East Creek

Please be advised throughout mid-August 2017 and the majority of Setepmber 2017, East Creek had a number of unexpected Telecommunication issues, primarily effecting our Wireless Internet and our Telephony systems. We have resolved the majority of issues, but there is a possibility that a few lingering issues will progress into next month. Please bear with us while we work with out Internet / Telephony Services Provider to fix up any issues. Thanks to everybody who made us aware / worked with us while these issues are being resolved.

Currently known issues being worked on:

None. All contact methods are functional at this stage. Please note, the voicemail service is active, but it has the generic greeting. This will be restored soon.

Proposed Solution:

None. Please contact us as you would normally.

Please stay tuned to this website and our Facebook page to receive updates as they develop. Thank you, and our apologies once again.

Special Message concerning Egg Purchases

Please be advised that as of 17th July 2017, East Creek has lost their supplier for eggs, so egg purchases will be unavailable until further notice. Further notice will be given on this website, in the Centre on notices and the newsletter where applicable. Bread purchases have been unaffected. Please stay tuned for more as it develops.

Special Message concerning Tax Help 2017

Please be advised that for the year 2017, all participants attending Tax Help appointments MUST have the following where applicable;

  • MyGov Account (with ATO Linked), with known username and password. This applies to all participants. Please go to this link if you need to create a MyGov account. Please note that each individual must have their own MyGov Account (and indirectly, their own email address).
  • Your Tax File Number (TFN)
  • Any applicable tax documentation
  • Any applicable financial documentation, including but not limited to; BSB and Bank Account details, divided / super / managed fund statements, foreign income details and pension statements or details of amounts you received, details of any losses on investments in shares and rental properties (net investment losses) etc.
  • Any applicable medical documentation, including but not limited to; Medicare card / number, private health insurance statement showing your fund details etc.
  • Any other applicable documentation, such as details of any child support payments made or receipts for gifts, donations or work related expenses etc.
  • If you had a spouse - married or de-facto - at any time during the financial year, you also need to bring details of their taxable income, including any of their documents, to your appointment. If you cannot find out your spouse's exact taxable income, you will have to make a reasonable estimate of the amounts received by your spouse.

Failure to bring any of the above that applies to you may result in Tax Help volunteers being unable to resolve your queries. Please keep in mind that each individual must have their own MyGov account if multiple people are present at a single session, and that the Tax Help volunteers cannot do more than 1 or 2 tax returns in total per session.

Special Message if you require East Creek to help you make a MyGov Account

You must have the following with you;

  • Your email address and password for the respective email address (If you do not possess one, we can make one for you as well.)
  • Your Tax File Number (TFN)
  • Your mobile phone
  • Proof of Identity (Driver License, Passport, Medicare Card etc.)

In addition, you must have two the following with you from the following list (although the more you can bring to your session, the better, as it gives us a backup should one of your details not be accepted by MyGov);

  • PAYG Payment Summary (Group Certificate) from your Employer from the last 2 years
  • PAYG Payment Summary (Group Certificate) from Centrelink from the last 2 years
  • Notice of Assessment from the last 5 years
  • Bank Account details of the account into which your last tax refund was deposited into(specifically, your BSB and Account Number)
  • Superannuation Details (specifically, your Membership Number and the Payee ABN)
  • Dividend Information where applicable

A Word from Sally

Hello Everyone,

Spring is coming and so is our Adult Learners open day. This is being held Wednesday September 6th from 10 am until 12 pm. Come along to the East Creek Community Centre and find out about our Community Literacy Program and everything else that happens at the centre. There is a guest speaker from Toowoomba Flexi School talking about their program and a scrumptious morning tea and raffles. Hope to see you there!

The Energy Savvy Program has now finished, big thank you to everyone who was involved especially our wonderful staff Carole, Ashlie, Andras and USQ student Joy. You have all done a fantastic job. Also thanks to Rose from QCOSS for all of your support, there are now many more families in Toowoomba who can manage their electricity bills much easier.

Speaking of help managing electricity bills, there are electricity and gas rebates available for eligible clients. Commonwealth Health Care Card holders and asylum seekers can now apply for the Electricity Rebate through their retailer. Apply by 31 December 2017 to receive a back-dated payment to 1 January 2017. Contact your electricity retailer and have your Health Care Card or ImmiCard number handy. If you would like to know more please go to https://www.qld.gov.au/community/cost-of-living-support/electricity-gas-rebates/

Stroke awareness luncheon is being held on Thursday 28th of September from 11am until 1 pm everyone is welcome. There will be information about stroke, yummy lunch and a guest speaker. To RSVP please call the centre on 46392755

East Creek has joined Red25. Red25 is a unique giving program by the Australian Red Cross Blood Service. We unite workplaces, community groups, schools and universities around Australia to save lives through blood donation. Together, Red25 members work towards ensuring that 25% of Australia's blood donations are secured. You can join East Creek and help Red25 achieve this goal. Alternatively you may want to register your own organisation, for more information go to page 9. If you would like to join the East Creek crew, just give us a ring on 46392755.


Read the Current Newsletter Online

The Current Newsletter is now available to be read online by going to this page.

Copies of the Latest Newsletter and Previous Newsletter may still be downloaded for offline viewing in pdf format.

Upcoming Events


  • Mondays - Crochet Group
  • Mondays - Blankets for the Homeless Group
  • Monday, Wednesday & Friday - Heartmoves at Willows
  • Tuesdays - OPAP Walking Group
  • Tuesdays - Cuppa and Card Game
  • Wednesday - Art-Ability and Art Groups


  • Friday - Scrapbooking / Craft
  • Wednesday - Eating with Friends

East Creek Older Person's Action Program

The Older Person's Action Program is about providing social support, information and education to vulnerable people over 60. If you would like more information about OPAP please contact Bea at the centre on (07) 4639 2755.

The Current OPAP Newsletter is now available to be read online.

PDF copies of the Latest OPAP Newsletter and Previous OPAP Newsletters may still be downloaded for offline viewing.

East Creek Community Centre

East Creek Community Centre is a catalyst for community development.

Our dedicated paid and volunteer staff provide services, support, advice, advocacy and professional development.

We work with community groups and individuals throughout Toowoomba.

East Creek's programs are for everyone - children, adolescents, young adults, seniors, people with disabilities, multicultural groups and those who are socially isolated.

We encourage all members of the community to participate.

Become a volunteer, learn a new skill, attend an information session, plant a garden, develop your writing skills or learn to use a computer.

For over twenty years, the Centre has delivered innovative programs that meet the community's changing needs.

Members of East Creek Community Centre are welcomed to attend committee meetings held on the 3rd Thursday of every month, starting at 5.30pm. Please call the centre for more details.

Come and join us.

There's lots to do!

Help us to help others

East Creek Community Centre is there when most needed.

Our Centre provides programs and services aimed at building inclusion and resilience in the community.

Our work increases important life skills, helps those in crisis and reduces social isolation.

Your donation will ensure that we can be there, for the community, every time.

Contact us today to find out how you can help us to help others.

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